What is included in our monthly services?
Hosting. Updates. Support.
First and foremost we are a compliance based software company, so we offer cloud hosting at several Godaddy server banks to secure your compliance images and customer ticket data and offer 24/7 access via BOSS. Program Updates, with scrap laws constantly evolving and changing we include program updates to guarantee your state compliance ongoing. Tech Support, due to the advanced integration between software and hardware, chat support is included via our online chat desk Monday-Friday.
What is our refund policy?
We offer a 30 day 100% Compliance Guarantee, if the scrap laws change we guarantee your compliance within 30 days or your money back. We offer no refunds for software licenses or services outside of the compliance guarantee. Hardware refunds are not available once the hardware has been opened and connected to your software. Standard manufacturer's warranties are transferred.
What payments methods do we accept?
We accept ACH auto bank checking account payments for license fees and monthly payments. We accept all forms of credit card and debit cards and charge an administration surcharge for all credit card transactions and cash payments.